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This is an Apple Device Support Exam Preparation test to give you an idea on your current knowledge level about topics covered in the Apple Device Support Exam (9LO-3023-ENU). This test doesn’t contain the actual exam questions, and is merely for educational purposes.

At LAI you can attend courses to prepare yourself for the new Apple Certifications Exams.

Disclaimer: No rights can be derived from this test.

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Apple Device Support Exam Preparation (9L0-3023-ENU)

tail spin

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1. What's the fastest way of getting into RecoveryOS on a Mac with Apple Silicon, if the default way to access it doesn't work?

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2. Which command do you type in the terminal to see all hops to reach a destination ip-address?

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3. What is an Apple ID Legacy contact?

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4. How can Activation Lock be enabled on an Apple device?

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5. What happens with the apps purchased by other Family members on your device when leaving the Family group?

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6. What can you do with the (Apple) Support App on iOS / iPadOS? (Select 5)

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7. Which feature allows you to copy and paste between devices?

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8. How do you call the feature to prevent the Mac from responding on diagnostic probes using ICMP such as Ping?

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9. How can users with an Managed Apple ID unlock their Apple ID account after locking it (after 10 failed sign in attempts)?

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10. Which button should you press in Console, to see and start streaming log messages?

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11. How should you report bugs on both beta and non beta Apple software/OS?

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12. Based on which value, will a Wi-Fi connected Mac or iOS/iPadOS device decides to look for other Wi-Fi access points?

wifi

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13. Which of these Mac computers support DFU mode? (select all that apply)

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14. How many members can a Family Sharing Group contain (including the organizer)?

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15. Which command in terminal is used to read the manual of the 'ping' command?

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16. When Lockdown Mode is enable, all webpages should still be displayed as normal in Safari?

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17. Under what conditions do you need to enter the Passcode, even if you have Touch ID / Face ID configured? (Select all that apply)

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18. Which tool would you use to read logs on macOS?

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19. Which of these options are available in RecoveryOS only on an Apple Silicon Mac?

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20. What is the name of the mechanism which allows forward and reverse traversal between 2 volumes?

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21. How would you perform a Safe Boot on a Mac with Apple Silicon Processor?

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22. What's the best way for an IT department to get access to Apple Beta Software?

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23. Which of these options in Apple Configurator should retain user data? (Select all that apply)

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24. Which of these devices support Activation Lock? (select all that apply)

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25. What do you press if you want to terminate/cancel any running command in the terminal?

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26. Where do you configure the firewall options?

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27. Which of these ip addresses indicates a Self Assigned Address?

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28. Which devices support iOS / iPadOS 16? (select all that apply)

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29. Which of these features are disabled for a Managed Apple ID? (select all that apply)

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30. What are the ways to safely prepare a MacBook Pro (15-inch, 2017) to be sold? (Select all that apply)

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31. What is the default filesystem on which macOS needs to be installed to?

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32. Which of these Mac computers support macOS Ventura?

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33. What should you do when you want to revive a Mac with Apple Configurator?

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34. Which devices are supported by Universal Control? (Select all that Apply)

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35. NTFS Filesystem on USB sticks is supported in the Files app on iOS/iPadOS?

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