This course is a combination of lectures and hands-on case study exercises that teach students how to troubleshoot macOS 13 (Ventura) & iOS/iPadOS 16 in an effective way. You can also attend the full 3-day course at LAI.
Prerequisites to this course
A recent (10.14/10.15/11) Apple Certified Support Professional (ACSP) certification.
Target audience
This course is for helpdesk specialists, system administrators, service technicians and others who support Macs and want to update their Apple Certified Support Professional (ACSP) certification to the last version (2023) based on exam 9L0-3023-ENU.
List of subjects
Installation and configuration
User Accounts
File Systems
Data Management
Applications and Processes
Network Configuration
Network Services
System Management
iOS & iPadOS
Apple ID & iCloud
The exam is not included with this course. Currently we’re unable to facilitate the exam delivery. Exams can only be taken from home / office in a closed room, where you’ll be proctored remotely through the webcam & microphone of your Mac. The costs for the exam are US$ 150 (excluding VAT). Registration and payment of the exam can be completed at: https://training.apple.com/acrs.
Not satisfied? You will get your money back without questions, without explanation. We want you to be always satisfied. Read more about money back guarantee.
Always certification guarantee via LAI CertProtect
If an employee leaves your organization within 6 months of a training, you can register another employee for the same training free of charge. This way you protect your investment! Read more about LAI CertProtect.
Always the best teachers
LAI has experienced and certified teachers who understand the art of explaining difficult topics in a fun and understandable way. Our teachers are still active in the professional field as consultants on a daily basis.
Always comprehensive advice
Courses and certifications can be complicated. Let our certification experts create a training program for your employees free of charge.
What our students tell us::
{
Very interesting training for Apple professionals. Delivered in a very smooth and pleasant way.
5
Astrid Desmet
Apple Service Engineer
Lab9
{
Good information and a very enthusiastic and energetic trainer with a lot of knowledge about the material.
5
Marco Kok
User Support Analyst
TUI Netherlands
LAI in numbers
30.000+
students
9.8
customer satisfaction
100%
money back guarantee
1987
more than 35 years of experience
Questions about this course
If you have any questions about this training, please contact us via [email protected], +31 10 2042220 or via the “get in touch” form below. After we have processed your registration, you will receive a registration confirmation and an invoice that can be paid by bank transfer or credit card.
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