This course is a combination of lectures and hands-on case study exercises that teach students how to troubleshoot macOS 13 (Ventura) & iOS/iPadOS 16 in an effective way.
Prerequisites to this course
A recent (10.14/10.15/11) Apple Certified Support Professional (ACSP).
This course is for helpdesk specialists, system administrators, service technicians and others who support Macs and want to update their Apple Certified Support Professional (ACSP) certification to the last version (2023) based on exam 9L0-3023-ENU.
List of subjects
Installation and configuration
Applications and Processes
iOS & iPadOS
Apple ID & iCloud
The exam is not included with this course. Currently we’re unable to facilitate the exam delivery. Exams can only be taken from home / office in a closed room, where you’ll be proctored remotely through the webcam & microphone of your Mac. The costs for the exam are US$ 150 (excluding VAT). Registration and payment of the exam can be completed at: https://training.apple.com/acrs.
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What our students tell us:
Good information and a very enthusiastic and energetic trainer with a lot of knowledge about the material.
User Support Analyst
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money back guaranteed
more than 35 years of experience
Questions about this course
If you have any questions about this training, please contact us via [email protected], +31 10 2042220 or via the “get in touch” form below. After we have processed your registration, you will receive a registration confirmation and an invoice that can be paid by bank transfer or credit card.
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