+ 31 10 2042220 [email protected]

iOS and iPadOS Support Essentials 2025

Course no: iOS101
Exam no: N/A
Duration: 1 day
Type: ILT
Price: $ 600 excl. VAT

iOS and iPadOS Support Essentials 2025

Learn in one day how to support iOS devices and iPadOS devices in your organization.

Description

This training is a combination of theory and hands-on exercises that teach students how to support and troubleshoot iOS devices and iPadOS devices. For the best learning experience, we recommend that you bring your own laptop and iPad or iOS device (iPhone or iPod Touch). We have MacBooks and iPads available during the training, but if using your own hardware, all work can be taken home.

Prerequisites for this course

Experience with iOS and/or iPadOS.

Target group

System administrators, IT managers and Solutions Architects who want to support users of iOS devices and iPadOS devices and need to troubleshoot iOS devices and iPadOS devices.

List of topics

  • Overview of iOS & iPadOS
    • iOS & iPadOS devices
    • iOS & iPadOS features
  • Configuring iOS & iPadOS devices
    • Initial activation and setup
    • Connecting to Wifi, VPN and radius
    • Installation of internet accocunts for mail, Exchange, etc.
    • Tips and common problems
  • AppleID and iCloud
    • What you need them for
    • Limitations
    • Tips
  • Using files
    • Cloud Documents
    • WebDAV sharing
    • Sync iTunes
    • AirPrint, AirPlay and AirDrop
    • Common cloud applications, DropBox & OneDrive
  • Security
    • Access code settings
    • Securing and encrypting data
    • Find my iPhone and Activation Lock
    • Privacy settings
  • Troubleshooting iOS & iPadOS
    • Updating iOS & iPadOS
    • Common tricks
    • Reboot/reset procedures
  • Backup and Restore
    • Backup using iTunes/Finder
    • Backup with iCloud
  • Management
    • Introduction to managing iOS & iPadOS (see Apple Deployment and Management for follow-up training)

Read more

 

 

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This is  guaranteed with every course:

Always 100% money back guarantee

Not satisfied? You will get your money back without questions, without explanation. We want you to be always satisfied. Read more about money back guarantee.

Always the best course materials

You will always receive both the e-book and the paper version of the course materials. Read more about the course materials.

Always a hybrid training

You can always follow the training via our virtual environment or in our training center in Schiedam. Read more about the hybrid training.

Always certification guarantee via LAI CertProtect

If an employee leaves your organization within 6 months of a training, you can register another employee for the same training free of charge. This way you protect your investment! Read more about LAI CertProtect.

Always the best teachers

LAI has experienced and certified teachers who understand the art of explaining difficult topics in a fun and understandable way. Our teachers are still active in the professional field as consultants on a daily basis.

Always comprehensive advice

Courses and certifications can be complicated. Let our certification experts create a training program for your employees free of charge.

What our students tell us:

{

Excellent trainer and training center, everyone's very nice and kind and perfect professionals!

5
Tihomir Shirov
CNSys PLC
{

Wonderful treatment, kind hosts and the perfect place to gain knowledge.

5
Boyko Kolev
CNSys PLC
{

Very good instructor, which made the training very clear and helpful for me experiencing Aruba Networks

5
Bram van Dongen
Network Engineer
Axians
{

The training was excellent, offering a lot of hands-on labs, though time was a bit tight—but that's expected in an expert-level course. The location was also fantastic, with a great environment, high-quality equipment, and friendly people.

5
Arne van der Meulen
Senior Network Engineer
Axians
{

Have taken multiple trainings. LAI gives a trusted and personal feeling!

5
Brain Reynders
Senior Network Consultant
Prowise
{

Very positive, I approached it with an open mindset and was able to gain a lot of new knowledge that I didn't yet possess about macOS and other Apple Services. Very friendly and knowledgeable trainer, always with a clear answer to questions. Overall very satisfied with this training!

5
Anthony Schepers
Prowise
{

The LAI crew is very helpful, and Peter is an excellent trainer.
Peter is enthusiastic about the topic, not only while teaching but also when he gets questions in labs. It's truly rare to see such a combination.
Makes it fun to learn.

Will definitely come back if I get the chance.

5
Even Myrvold
Network Consultant
Netnordic
{

Good information and a very enthusiastic and energetic trainer with a lot of knowledge about the material.

5
Marco Kok
User Support Analyst
TUI Netherlands

LAI in numbers

30.000+

students

9.8

customer satisfaction

100%

money back guaranteed

1987

more than 35 years of experience

Questions about this course

If you have any questions about this training, please contact us via [email protected], +31 10 2042220 or via the “get in touch” form below. After we have processed your registration, you will receive a registration confirmation and an invoice that can be paid by bank transfer or credit card.

  • After we have processed your registration, you will receive a registration confirmation and an invoice that can be paid by bank transfer or credit card.
    The course will be delivered in English.
    When all students and the instructor speak Dutch, the course will be delivered in Dutch.

  • Participant(s)

  • Contact

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