A well-trained technician who is up to date with the latest technologies will have a positive effect on profits. Training results in quick and efficient support at lower costs and – not unimportantly – in increased customer satisfaction. A well-trained professional can also respond adequately to developments affecting the customer, which may result in extra business.
LAI University is a yearly study program for Apple certified professionals, with two main objectives:
- To prepare the technicians for the necessary qualifications, through classroom and self-paced training
- To increase the knowledge of the technicians beyond the basic requirements
The classroom courses revolve around hands-on labs in which the students can increase their expertise. These courses are also a great way to get in touch with other Apple professionals and exchange on-the-job experiences on new features and technologies.
Program for 2018
Due to changing demand, LAI University now offers an adjusted program for an attractive price:
- Classroom courses
Course 1: macOS recertification course
Apple Certified Support Professional (ACSP) 10.13 update course including exam
Course 2: macOS, iOS and Hardware Update 2018 (expected Sept-Oct 2018)
An in-depth overview of the newest products and technologies
- Mac Integration 10.13
LAI University 2018 includes preparation and a voucher for the Mac Integration 10.13 exam.
- Personal Coach
Our trainers are always available to help you with (technical) problems and answer your questions.
- 10% discount on other LAI courses
LAI University members will receive 10% discount on other LAI training courses.
LAI University 2018: 950 euro excl. VAT per technician
Course 1 and 2 can also be joined outside of LAI University for € 525 excl. VAT per course.
Registration for LAI University 2018 can be done by e-mail to firstname.lastname@example.org or via the below link.