LAI University

A well-trained engineer who is up to date with the latest technologies will have a positive effect on profits. Training results in quick and efficient repairs at lower costs and – not unimportantly – in increased customer satisfaction. A well-trained engineer can also respond adequately to developments affecting the customer, which may result in extra business.

LAI University is a yearly knowledge subscription for Apple Certified Technicians, with two main objectives:

  • To prepare the technicians for the necessary qualifications, through classroom and web-based training
  • To increase the knowledge of the technicians beyond the basic requirements

The classroom courses revolve around hands-on labs in which engineers can increase their expertise and even achieve other certifications. These courses are also a great way to get in touch with other technicians. On smaller topics, we offer live and recorded webinars as well as online documentation, for fast and easy updates.

LAI University is a full service solution and provides the technicians with all the highest qualifications as ACMT and ACiT.

Program for 2017

LAI University offers the following study program for 2017:

  • Classroom courses

Course 1: macOS recertification course
Apple Certified Support Professional (ACSP) 10.12 update course including exam

Course 2: Advanced workshop (technology update)
An in-depth overview of the newest products and technologies, along with practical tips for servicing these products.

Course 3: macOS and iOS for Apple technicians including exam (if available)
An in-depth discussion of the features and technologies of next years macOS and iOS.

  • Additional service certifications

When a new certification or qualification is required for your ACMT or ACiT, LAI will provide LAI University students with preparation materials and exam vouchers for quick and easy access to the necessary exams.

  • Mac Integration 10.12

LAI University 2017 includes preparation and a voucher for the Mac Integration 10.12 exam, as this is often required for certified technicians.

  • (Live) webinars

Also included are (live) webinars on new technologies or other relevant topics.

  • Campus

The renovated LAI University Campus is the online learning environment where you can find all required information and a forum to discuss related topics with our trainers and other LAI University students.

  • Certification Assistance

As a part of LAI University, our Training Coordinators keep a close eye on the technicians’ certifications and if needed, escalate problems with certifications to Apple.

  • Personal Coach

Our trainers are always available to help you with (technical) problems and answer your questions.

  • 10% discount on other LAI courses

LAI University members will receive 10% discount on other LAI training courses, such as Managing Apple Devices.


LAI University 2017: 1.375 euro excl. VAT per technician

For AASPs who register 3 or more technicians for LAI University 2017 we offer special pricing programs. Please contact our Training Coordinator Marjo Salo for additional information.


Registration for LAI University 2017 can be done by e-mail to or by clicking the URL below.

More information

If you have any questions please do not hesitate to contact us.

Register for LAI University 2017

LAI University 2017

LAI University 2017 courses

macOS High Sierra and iOS 11 update

Advanced Workshop 2017 (Technology Update)

Apple Certified Support Professional (ACSP) 10.12 update course

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