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LAI STAY-AT-HOME promotion: Apple macOS Support Essentials 10.15

Posted on: 04:33 PM by Owen den Engelsman

At LAI we are currently, much like everyone else of course, highly concerned with the coronavirus (COVID-19). We sincerely hope that you are all safe and healthy, and that we can continue life in the most normal way possible.

Because many of you are currently at home, we’ve set up our own STAY-AT-HOME promotion. This will allow you to increase your knowledge about macOS 10.15, so you’ll be completely up-to-date and ready to support people with their macOS challenges.

macOS Support Essentials 10.15 – Virtual Instructor Led

A three-day virtual, hands-on training on the features of MacOS 10.15 (Catalina) and how to effectively solve problems. The official e-book (which you’ll receive from us) in combination with our experienced Apple Certified Trainer makes the training very educational & interactive.

This special STAY-AT-HOME promotion now only costs € 995 excl. VAT instead of € 1575 excl. VAT in April & May.


A Mac with macOS Catalina, and another device (Mac/PC/iPad) to follow the training and read and follow the e-book for the assignments. And of course, an internet connection.

Exam & Certification

The exam can now even be taken from home. Your webcam and microphone will then continuously be monitored by the proctor. This exam can be booked online and costs (US) $250. Of course, you are also welcome at our location in Schiedam to take the exam, but due to the current situation, we can only let you take the exam in small numbers at a time. When choosing to take the exam with us, the exam will cost €175 excl. VAT.

More information & course schedule can be found at the course page

If you are interested or have any questions, please contact our Apple training coordinator Siti Rumanah Plugge at You can also call us on: (+31)10 204 2220.

Coronavirus: Training courses online

Posted on: 01:57 PM by Owen den Engelsman

Considering the current situation regarding the coronavirus, LAI will only offer virtual training courses effective immediately until June 1, 2020. Our training courses can be followed from home via the online platform Zoom. In many cases it is possible to offer a training in its entirety online, including electronic course materials, exercises and possibly an exam.

To follow a class via the virtual meeting room and to do the exercises during the training, a quiet room with good internet connection and a computer is required, and possibly a second computer/screen to easily access the exercises and the eBook.

We will inform you about the possibilities regarding your training in the near future.

If you have any questions, please contact our training coordinators at

macOS Support Essentials 10.15 – Virtual Instructor Led training (VILT)

Posted on: 03:56 PM by Marjo Salo

Learning Associates International (LAI) BV is the first Apple Authorised Training Provider in Europe to offer online instructor-led delivery of macOS Support Essentials 10.15, the official preparation for the Apple Certified Support Professional (ACSP) certification.

macOS Support Essentials 10.15 is a three-day course that gives you a tour of macOS Catalina and describes the best ways to support macOS Catalina users. The course includes lectures and hands-on exercises that provide real-world experience.

The training is delivered live by an Apple Authorised Trainer just like the classroom course. The course is conducted in an online training room, where students can follow the presentation, ask questions and interact with the group. The students are recommended to have access to two devices, one to join the meeting room and a mac with macOS Catalina to work on the exercises.

The time zone of the VILT classes is CET or CEST. The course price is excluding the certification exam. Please note that the macOS Support Essentials 10.15 exam is not available online but must be taken at an Apple Authorised Training Provider (AATP).

Learn more via the course page and sign up now!

The training institute for IT professionals

Posted on: 10:56 AM by Marjo Salo

As accredited training institute for HPE and Apple we organize courses for channel partners, consultants and IT professionals since 1987.

Our courses are intensive and geared to the actual practice of the participants. The courses are taught by specialists, who use thorough and up-to-date teaching materials. No more than 12 participants are enrolled in each course, so that they can receive maximum benefits from it. Furthermore, our instructors are happy to help our students with their (technical) questions even after the course.

LAI only works with experienced, certified instructors who know how to explain difficult subjects with ease and humor. Students appreciate the LAI approach and enjoy coming to our modern, well equipped training facilities.

Please do not hesitate to contact our Training Coordinators at or +31 10 2042220 in case of any questions.


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