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macOS Support Essentials 10.15 – Virtual Instructor Led training (VILT)

Posted on: 03:56 PM by Marjo Salo

Learning Associates International (LAI) BV is the first Apple Authorised Training Provider in Europe to offer online instructor-led delivery of macOS Support Essentials 10.15, the official preparation for the Apple Certified Support Professional (ACSP) certification.

macOS Support Essentials 10.15 is a three-day course that gives you a tour of macOS Catalina and describes the best ways to support macOS Catalina users. The course includes lectures and hands-on exercises that provide real-world experience.

The training is delivered live by an Apple Authorised Trainer just like the classroom course. The course is conducted in an online training room, where students can follow the presentation, ask questions and interact with the group. The students are recommended to have access to two devices, one to join the meeting room and a mac with macOS Catalina to work on the exercises.

The time zone of the VILT classes is CET or CEST. The course price is excluding the certification exam. Please note that the macOS Support Essentials 10.15 exam is not available online but must be taken at an Apple Authorised Training Provider (AATP).

Learn more via the course page and sign up now!

The training institute for IT professionals

Posted on: 10:56 AM by Marjo Salo

As accredited training institute for HPE and Apple we organize courses for channel partners, consultants and IT professionals since 1987.

Our courses are intensive and geared to the actual practice of the participants. The courses are taught by specialists, who use thorough and up-to-date teaching materials. No more than 12 participants are enrolled in each course, so that they can receive maximum benefits from it. Furthermore, our instructors are happy to help our students with their (technical) questions even after the course.

LAI only works with experienced, certified instructors who know how to explain difficult subjects with ease and humor. Students appreciate the LAI approach and enjoy coming to our modern, well equipped training facilities.

Please do not hesitate to contact our Training Coordinators at or +31 10 2042220 in case of any questions.


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