course name: Mac OS X Support Essentials v10.5
code: SE105
description: This course is a combination of lectures and hands-on case study exercises that teach students how to troubleshoot Mac OS X in an effective way.
prerequisites: Experience with Mac OS X v10.5
target audience: This course is for helpdesk specialists, system administrators, service technicians and others who manage Mac's, who support Mac users and who troubleshoot Mac's.
subjects: - Installation
- User Accounts
- File Systems
- File Management
- Applications
- Network Configuration
- Accessing Network Services
- Providing Network Services
- Peripherals
- Startup Process

This training includes the Apple certification exam.
length: 3 days
price: € 1575 excluding VAT
agenda: Please contact the training coordinator at