Apple Certified Support Professional (ACSP)

Are you...

- A help desk professional who supports Mac OS X users or works in a business that uses Mac OS X systems?
- A technical coordinator or power user who manages networks of Mac OS X systems in your organization, a teacher or a technology specialist who manage classroom networks or computer labs?

If so, ACSP certification is for you. Formerly named Apple Certified Help Desk Specialist (ACHDS), ACSP certification is new for Mac OS X v10.5 Leopard. ACSP verifies an understanding of Mac OS X core functionality and an ability to configure key services, perform basic troubleshooting, and assist end users with essential Mac OS X capabilities. This certification addresses the technical skills needed by a Mac OS X specialist who works as a support professional or otherwise assists Mac OS X users with technical issues.

Required Exam

- Mac OS X Support Essentials v10.5