Apple Certified Support Professional (ACSP)

Are you...

- A help desk professional who supports Mac OS X users or works in a business that uses Mac OS X systems?
- A technical coordinator or power user who manages networks of Mac OS X systems in your organization, a teacher or a technology specialist who manage classroom networks or computer labs?

If so, ACSP certification is for you. Formerly named Apple Certified Help Desk Specialist (ACHDS), ACSP certification is for Mac OS X v10.7 Lion. ACSP verifies an understanding of Mac OS X core functionality and an ability to configure key services, perform basic troubleshooting, and assist end users with essential Mac OS X capabilities. This certification addresses the technical skills needed by a Mac OS X specialist who works as a support professional or otherwise assists Mac OS X users with technical issues.

Required Exam

- OS X Support Essentials v10.7

NOTE: Certification is valid for a specific version of OS X and OS X Server.