Apple courses in the spotlights
OS X Lion Update
All a technician should know about OS X Lion (Mac OS X v.10.7).
OS X Support Essentials v10.7
A three day hands-on course about the functionality of OS X v10.7 (Lion) and effective troubleshooting.
OS X Server Essentials v10.7
A three day hands-on training about implementing and maintaining OS X Server.
Customer Skills for Technical Engineers
Teaches customer skills for technical engineers.HP courses in the spotlights
HP Imaging and Printing Hardware Sales Training (400232)
Learn all you need in order to feel comfortable, talk about and sell HP IPG products
Intelligent Management Center (IMC2012)
Learn to manage complex network environments with IMC
Technical Introduction to the HP Enterprise Portfolio (400240)
Learn to provide the technical support needed during a sale of HP products.
HP A-Series Networking Technologies (241407)
Teaches the configuration and management of HP A-Series Networking Products
HP E-Series Networking Technologies (239853)
Teaches the configuration and management of HP E-Series Networking Products
Customer Skills for Technical Engineers
Teaches customer skills for technical engineers.NETGEAR courses in the spotlights
NETGEAR Enterprise Network
A technical introduction to NETGEAR Enterprise Network Solutions.
NETGEAR Security Essentials
A technical introduction to NETGEAR's security portfolio.
NETGEAR Storage Essentials
A technical introduction to NETGEAR storage solutions. |
I must admit that it surprised me how useful the course Customer Skills was to me. I used some of the methods in practice, and they work! Of course there are still situations when you cannot provide the solution that the customer wants, but I thought it was really great!
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